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HERE Technologies’ Groundbreaking ISO/IEC 42001 Certification Sets New Standards for Responsible AI

Update The Future of Responsible AI: HERE Technologies’ Landmark Achievement On August 4, 2025, HERE Technologies became the first location data company to achieve the prestigious ISO/IEC 42001 certification for its commitment to responsible AI practices. This remarkable milestone sets a new industry benchmark and emphasizes the necessity of ethical AI management, particularly in today’s data-centric society. Why ISO/IEC 42001 Certification Matters The introduction of ISO/IEC 42001 in late 2023 marked a turning point in the management of artificial intelligence systems. It was the first international standard created to ensure that organizations manage AI responsibly. This certification is essential as it touches on critical areas such as bias mitigation, transparency in algorithms, human oversight, and governance. Damandeep Kochhar, the Executive Vice President at HERE Technologies, articulated the significance of this certification by stating, “Achieving ISO/IEC 42001 reinforces our commitment to building AI that customers can trust. When systems are built on responsible AI, they deliver better outcomes, reduce risk, and unlock value.” This insight illustrates how ethical management can enhance trust among customers, paving the way for smoother adoption of AI technologies across various sectors. Global Trends in AI Ethics and Responsibility With rapid advancements in AI technology, maintaining ethical standards becomes increasingly crucial. Organizations worldwide are grappling with issues related to AI accountability and bias. ISO/IEC 42001 certification provides a structured approach to navigating these challenges, encouraging organizations to uphold ethical practices. According to a report by McKinsey, companies that prioritize ethical AI practices can experience a significant competitive edge. By adopting ISO/IEC 42001, HERE Technologies has positioned itself as a leader in the ethical use of AI, potentially attracting partners who prioritize responsible technology. Implications for Industry Professionals For CEOs, marketing managers, and business professionals in tech-driven industries, HERE’s achievement signals a clear shift toward responsibility in AI utilization. The certification assures businesses that HERE’s AI-powered applications are designed with ethical algorithms that prioritize transparency and reduce bias. This aspect is vital for organizations in sectors like automotive, logistics, urban mobility, and beyond, where AI-driven solutions influence decision-making. Moreover, companies seeking to utilize HERE's services can feel confident in the integrity of the AI systems they are relying on. This sets a precedent for other organizations to follow, especially in building AI that aligns with societal ethics. Building Trust with AI: The Customer Value Advantage One of the hallmarks of the ISO/IEC 42001 certification is the trust it fosters between organizations and their customers. For HERE Technologies, this certification enhances customer value by providing a proof point for their commitment to fostering responsible AI. As businesses increasingly rely on AI-driven applications, the demand for transparency and accountability in such technologies is pronounced. According to research by Deloitte, businesses that effectively promote trust in their AI technologies can not only improve customer satisfaction but also drive engagement and profitability. Thus, for HERE Technologies, this certification is not just about compliance; it is a strategic move that aligns with broader business goals. Looking Forward: The Future of AI Management As the industry continues to evolve, the framework established by standard certifications such as ISO/IEC 42001 will likely influence future regulations. It may lead to stricter guidelines for AI management globally, affecting how products and services are developed and marketed. This creates an opportunity for industry leaders to advocate for sound practices, influencing a paradigm shift that prioritizes ethical considerations in technology. In conclusion, HERE Technologies’ proactive approach to establishing ethical AI standards opens doors for other firms to follow suit, ensuring technology serves society positively. For business leaders and marketing professionals, understanding the implications of ISO/IEC 42001 is not only advantageous but essential in an age where AI ethics increasingly influence consumer choice. To learn how you can implement responsible AI practices in your organization, stay informed about emerging standards and frameworks that will shape the future of technology integration.